customer service

Contact Us

Camera Armor
Questions? Feedback? Ideas? Please email us at  csinfo@daymen.us.com

Shipping information

We ship with UPS and every order includes a tracking number that is automatically sent once your order ships.

All orders received after 11:00am (West Coast time, PST) will go out the next business day. Overnight and 2nd day orders arrive on the NEXT or 2ND BUSINESS DAY, and does not include weekends or holidays - UPS does not deliver on Saturdays unless specific arrangements are made directly with a Camera Armor Customer Service representative.

International orders:  Please refer to our page of International Resellers.

Camera Armor does not refund shipping costs on returned orders. If you have specific needs or questions please contact our Customer Service group at csinfo@daymen.us.com with any specific shipping questions.

warranties, repairs & returns

About the Camera Armor Warranty

This limited consumer warranty covers any defects in material or workmanship in the new Camera Armor product accompanied by this warranty statement. This warranty does not affect or modify any warranty provided by the Camera Armor retailer nor does it affect any additional rights you may have under the laws of your jurisdiction. This warranty lasts as long as you, the original purchaser, own your Camera Armor product.

This warranty does not cover damage caused by improper care, mishandling, misuse, alteration, or accidental damage; nor does it cover the natural breakdown of materials that occurs after extended use (i.e., abrasion of components and fabrics). Also, this warranty excludes all claims to any incidental or consequential loss to personal property. Some states, provinces and countries do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you.

You will be required to submit your product to an authorized Camera Armor representative for inspection to confirm the defect. Camera Armor will not provide any coverage under this warranty statement unless your claim is in compliance with all of its terms. To request warranty service and obtain instructions on how to submit your product for inspection, you may either contact the dealer where you purchased your Camera Armor product, email csinfo@daymen.us.com or contact your local authorized distributor.

After inspecting the product and confirming the defect, we will, at our discretion, either repair or replace your Camera Armor product free of charge. If your product is no longer available, we will replace it with a similar product of equal value.

How Local Laws Apply

 

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and country to country. This warranty does not affect any additional rights you have under laws in your jurisdiction governing the sale of consumer goods, including, without limitation, national laws implementing EC Directive 1999/44/EC. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions in this warranty statement may not apply to you. The laws of the State of California, , govern this warranty.

Extension of Warranty

 

This warranty is extended by Camera Armor and its parent company, DayMen Photo Marketing LP, 55 Valleywood Drive, Markham, ON, L3R 5L9 .

Products returned for refund will be credited within 5-10 business days of the receipt of the item(s) and the refund can only be in the form of a credit to the original purchasing credit card. 

To return a product for any reason, simply contact customer service at csinfo@daymen.us.com for a Return Authorization number. Please include a brief description as to the reason for the return as well as your name, order number, or some other means of identifying your purchase. 

 privacy policy

Camera Armor is very conscious about your personal privacy and the security of your information. As such, we make every effort to insure the safest possible shopping experience. We do not sell, trade nor barter information we collect to other companies or services.

If you have any concerns or issues with privacy or security please feel free to contact us at csinfo@daymen.us.com